Frequently Asked Cat Boarding Questions

The standard condos cost $36/night and the Purradise Suites cost $38.50/night. An additional cat in the Purradise Suite costs $30.25/night. Learn more about our cat boarding prices.

Yes, we do! Not only can we accommodate long-term boarding stays, we offer a 10% discount for reservations over 30 days. 

We require proof of current vaccinations, including FVRCP (feline viral rhinotracheitis, calicivirus, and panleukopenia) and Rabies. Learn more about our vaccination requirements. 

The standard cat condos offer climate-controlled, spacious condos, daily hands-on exams by our staff, and premium food. The Purradise Suites offer the previous amenities with the addition of floor-to-ceiling, private rooms, transparent front walls for maximum exposure to activity, and carpeted areas for climbing.

Reservations can be made by calling us at (314) 965-1630. We recommend booking as early as possible (particularly around major holidays and peak travel seasons) as our cat boarding suites fill quickly.

For routine stays, booking 1-2 weeks in advance is generally sufficient. For holiday weekends, spring break, and summer travel periods, we strongly recommend reserving your cat's spot as early as possible. Silver Maple is a well-established facility in the St. Louis area and demand during peak periods is high.

All activity packages include individual or family playtime, plenty of toys and stimulation, and room to stretch out and get some exercise. The difference lies in the duration. The 10-minute package is $11 per instance, the 20-minute package is $16.50 per instance, and the 30-minute package is $23.75 per instance.

Your pet's health and safety is our highest priority. Our staff conducts regular wellness checks throughout the day and is trained to recognize signs of illness or distress. If a concern arises, we will contact you immediately. In the event of a medical emergency, we will seek veterinary care on your behalf and keep you informed every step of the way.

Of course! Unfortunately, we do not offer webcam access or text updates. However, you're always welcome to call us at any time for an update on how your cat is settling in. If your cat is boarding long-term and you'd like to come visit, we can arrange for you to spend time with your cat.

At Silver Maple, we understand that every pet is unique and some may need accommodations. When you schedule your cat's stay, please discuss your concerns with the staff member so they can help formulate the best care plan for you and your furry friend.

Yes, medication administration is available. Please inform our team of any medications at the time of booking so we can ensure proper handling and scheduling throughout your cat's stay.

For the safety of your cat, they will only interact with other cats from your household and trained staff. This helps to keep your cat safe and prevent the spread of disease.

Absolutely not. Cats and dogs have separate boarding spaces in our facility, and they do not interact with each other for the safety of the pets.

Drop-off is 8am to 9:30am, and pick-up is 4pm to 6pm every business day for cat boarding clients. If these timeframes are untenable for you, please speak with a staff member to see if we can accommodate you and your cat.

When preparing for your cat's stay at a boarding facility, remember to pack essentials such as their favorite toys, bedding, and any medications they may require. Additionally, provide clear instructions regarding your cat's feeding schedule and dietary preferences.